At the Yamaguchi Center for Arts and Media [YCAM], we implement the measures in response to Novel Coronavirus Disease (COVID-19), based on the government's "Basic Policies for Novel Coronavirus Disease Control," Yamaguchi City's "Response policy for holding city-sponsored events," and guidelines various organization announced. We apologize for any inconvenience and we appreciate your understanding and cooperation.

To all visitors (Added: September 3, 2020)

• Please refrain from visiting if you fall under any of the following conditions
  • If you have a fever of 37.5 ℃ or higher and symptoms such as cough and sore throat
  • If you have visited a country(countries)/ region(s) where the infection has spread within the past two weeks
• Please wear a mask when visiting(entering) the museum.
• Disinfectant solution is provided at the entrance of the facility and around the entrance of the event venues so please use them and sanitize your hands properly
• Please make sure to secure a social distance of more that 1 meter among visitors
• After using the toilet (bowl), please close the toilet lid before flushing.
• Please avoid facing each other in close distance when you eat, drink and talk in rest areas such as the lobbies
• Please note and understand that personal information collected when participating in the event may be provided to public institutions such as public health centers as requested
• Please cooperate with the installation of the new COVID-19 Contact Confirmation App (COCOA)

Operating the facility (Added: September 3, 2020)

The following measures are taken on a daily basis when operating the facility

• Regular disinfection of places touched by an unspecified number of people, such as doorknobs and handrails in the facility
• Ventilating as much as possible using air conditioning equipment in facilities
• Disinfectant solution is provided at the entrance
• Hand dryers in bathrooms are temporarily stopped their operation
• Place acrylic boards and transparent vinyl curtains at ticket counters

Restriction of the facility usage (Updated July 31, 2020)

In reference to COVID-19, the facility is now restricted for the its use. Please see the page below for more details.

• Restrictions on the use of facility due to the response to the COVID-19

Response to events held in the facility (Added: September 3, 2020)

Common response for all events

• Disinfectant solution is provided near the entrance of the venues
• Restrict admission such as the reduction of the numbers of seats during peak hours

Exhibitions

• Prohibition of contact with exhibits
  • For exhibits that require contact, assigned staff will disinfect them appropriately

Performances such as plays and live concerts

• Ensure that all staffs to manage their health, wear a mask, and sanitize hands properly
• The body temperature of the visitors will be measured at the entrance
• Simplification of collecting/ checking the ticket at entrance
• Arrange visitors to line up to avoid being crowded at the time of entrance and during break time
• Place acrylic boards and transparent vinyl curtains at ticket and information counters
• Disinfection of seats and common places such as doorknobs and handrails for each performance
• Prohibition of waiting for performers to come in and out, and giving gifts to performers, etc.

Film screening

• Ensure that all staffs to manage their health, wear a mask, and sanitize hands properly
• The body temperature of the visitors will be measured at the entrance
• Place acrylic boards and transparent vinyl curtains at ticket and information counters
• Disinfection of seats and common places such as doorknobs and handrails for each film screening
• Blanket service is temporarily not provided

Events such as workshops

• Ensure that all staffs to manage their health, wear a mask, and sanitize hands properly
• The body temperature of the visitors will be measured at the entrance
• In the cases of using chairs or/ and handouts, they will be disinfected each time.